We're a certified B Corporation.
We join 1000+ UK B Corporations who are using business as a force for good.
The certification is independently awarded, constantly reviewed and a real indication that you’re doing things the right way.
What is B Corp?
B Corp is a status awarded by a non-profit organisation called B Lab, that was started in 2006 as a way to help companies maximise the positive impact of their business. It has become a powerful community of corporations across the world, all working to change the way that business gets done.
How do you become B Corp certified?
Being B Corp means that everything about your company has been examined and approved, from your ownership structure to your suppliers and the sustainability of your offices. The application process is extremely thorough and passing it proves that your company has a deep commitment to changing not just the way they do business, but the way business is done all over the world.
Find out more about how we help impactful businesses by booking a meeting with the team below.
What makes Capsule a B Corp?
Capsule is a specialist insurance broker, supporting impact-led, next-gen businesses on their scale-up journey.
Drawing on hundreds of data points and deep market insights, we tailor insurance programmes that support not only your growth ambitions but also your values and ESG commitment.
Co-founders Tom and Liam started the business in April 2021 with a clear purpose; to shift the way the insurance sector approaches risk - where businesses making a positive impact profit get rewarded.
As an ethical advisor, we always put clients first, treat our staff well, and do all we can to support communities and environment.
Enabling impact.
It’s time the insurance market recognised and rewarded impactful businesses. We’ll get to know you and your values – for where you are today and where you want to be tomorrow – so we can support you on your upward journey.
We’re next-level ready.
We have developed our own client ESG Index which allows us to assess a business’ ‘ESGness’ and present a fuller picture to insurers. Businesses showing good ESG credentials are lower risk and this should be rewarded by insurers.
We see the world your way.
More and more businesses are recognising the importance of ethics and social responsibility. We’re already there. Like you, our values are at the heart of everything we do. So we’ll protect your reputation as if it were our own.
The Capsule score. Proud of it.
Every member of the B Corp community is given a score based on all the points checked in their application. The areas examined are Governance, Workers, Community, Environment and Customers. The minimum score for acceptance is 80 and we achieved a score of 87.5, something we are really proud of. The score is reviewed every three years but we’re always looking to improve by examining everything we do.
Best footforward.
Ready to make an impact.
Our clients
How are we doing?
As a business, Capsule encourage honest and constructive feedback from our clients as to how we are doing.
This allows us to improve and assess areas for improvement.
The world of insurance is notoriously stuffy and formal. Capsule are committed to loosening the collars and cuffs to speak to our clients as real people. Less jargon. More human!
So how do we know are clients are happy with the service they are receiving?
We asked them...
- *100% of our customers are very satisfied that we fully met their insurance requirements
- *100% of our clients are satisfied that we explained everything clearly to them
- *100% of our clients are very satisfied with the overall service they received from us
- *100% of our clients would likely recommend Capsule to a friend or colleague
*Figures accurate as of March 2023 and relate to surveys completed between November 1st 2022 and 28th March 2023
"Max and the team at Capsule were very helpful in not only selecting the right policy for us but benchmarking our company amongst other clients to make sure we had appropriate levels of coverage in place. The team is very knowledgeable - I would be happy to continue working with them as our company scales."
Head of Finance at Plandek
"I came across Capsule and my experience was totally different to other brokers. The team were really helpful and advised us that based on their experience, large forms weren't required. They kept me updated and within a short space of time I had the insurance we needed in place."
Operations Director at Code First Girls
"Honestly, I've basically been a salesperson for the company since interacting with you guys. Super impressed with the service, the turnaround, and the transparency. Massively refreshing for an "old school" industry. Keep it up!"
CEO of Greenr
